Returns and Exchanges
We guarantee the quality of the Zero Compression Back Brace and if for some reason you receive a defective product we will return your full purchase price including your shipping cost or we will exchange the brace.
Our return policy lasts 15 days from the time of delivery to try the brace on. You should feel the result instantly. It takes on average 2-3 days to see if it works while you drive, sit, sleep or walk. In 94% of cases, this brace lives up to its promise and provides noticeable results. If it does not work during the first 15 days we offer a refund less any shipping charges
Nor Restocking Fee
After the 15 days braces will not qualify for a refund.
We NEVER sell returned braces and our returns are minimal . Any returned brace is donated to a charity to help those who cannot afford it..
* Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund based on excessive wear.
* If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment less shipping and handling.
Exchanges (if applicable)
If you need to exchange it for a different size, please send your item to: Zero Compression Back Brace 101 Warren Road West Orange New Jersey US 07052.
To return your product, you should mail your product to: Zero Compression Back Brace 101 Warren Road West Orange New Jersey US 07052
You are responsible for paying for your own shipping costs for returning or exchanging your item.